Privacy Policy
How Truly Lawn collects, uses, and protects your information.
Effective Date: January 1, 2026
Important SMS Notice
Truly Lawn does NOT share SMS opt-in data or phone numbers with third parties for marketing or promotional purposes.
All SMS consent data is kept strictly confidential and used only to provide our services.
1. Information We Collect
Personal Information:
- Name, email address, phone number, physical address
- Payment information when requesting services
- Opt-in records and timestamps for SMS and email
Non-Personal Information:
- IP address, browser type, device data
- Website analytics and usage patterns
- Cookies and tracking technologies
Customer Communication:
- Service inquiries and requests
- Appointment details
- Service history and feedback
2. How We Use Your Information
- Provide and improve services
- Process payments and transactions
- Communicate about appointments and updates
- Send promotions (only with consent)
- Improve website performance
- Prevent fraud and ensure security
- Maintain consent and communication records
3. SMS Messaging & Compliance
Text Message Program:
By opting in, you agree to receive messages such as appointment reminders, updates, and support messages.
Opt-In & Consent:
- Messages are only sent with your consent
- We maintain timestamped opt-in records
- We comply with TCPA regulations
Opt-Out:
- Reply STOP at any time
- You will receive confirmation
- No further messages unless you re-opt in
Help: Reply HELP or email info@trulylawn.com
Additional Info:
- Message frequency varies
- Standard rates may apply
- Carriers are not liable for delays
Data Protection: SMS consent data is never shared for marketing purposes.
4. Information Sharing
We do not sell or rent personal information.
Service Providers:
- Payment processors
- Scheduling systems
- SMS delivery providers
Legal Requirements:
- Compliance with laws and legal requests
- Protection against fraud
Business Transfers:
- Mergers or acquisitions
SMS data is never shared outside necessary service providers.
5. Data Security
- Encryption of sensitive data
- Secure access controls
- Regular security monitoring
- Employee data protection training
No method of transmission is 100% secure.
6. Cookies & Tracking
We use cookies to analyze traffic, remember preferences, and improve website performance.
You may disable cookies in your browser settings.
7. Your Rights
- Access or delete your data
- Opt out of emails or SMS
- Request how your data is used
- Withdraw consent at any time
8. Third-Party Links
We are not responsible for third-party websites linked from our site.
9. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page.
10. Contact Us
Truly Lawn
Phone: (781) 628-3644
Email: info@trulylawn.com
Website: www.trulylawn.com